Dealer	Ishimoto Sake Brewery Co., Ltd.
Sales Manager	Naoki Yamada
Address	847-1 Kitayama, Konan-ku, Niigata-shi, Niigata Prefecture 950-0116
Telephone number	025-276-2028
Email address
Additional Fees (on top of cost of product)	【Shipping】 Orders are shipped from the nearest authorized Koshi no Kanbai distributor. Shipping charges are calculated based on weight, so please confirm the detailed shipping charges at the time of purchase. Note: Orders to Okinawa Prefecture will be shipped from Kyushu. Note: Regionally limited products will be shipped from the relevant region, so shipping fees may differ. 【Service Charges for COD】 Less than \10,000: \330 \10,000-29,999: \440 \30,000-99,999: \660
Request window	You will not be able to request COD once your order is complete.
Defective goods	Please check goods on delivery. We offer free exchanges in the following cases. Please return the products to the shipping location within three days of delivery. ・The delivered product does not match the order.・Products are damaged or dirty. Note: Please refer to the product shipping confirmation email or the documentation enclosed with the product to determine the product's shipping location.
Purchase quantity	Limited-edition products are sold by reservation only.
Delivery period	We will ship to meet the specified delivery date. However, we will contact you in case of delay due to unavailability of stock or during busy periods. Delivery will be made by Kuroneko Yamato.
Payment methods	We accept the following payment methods. ·Credit cards, including VISA, MASTERCARD, DC, JCB, and American Express. Products will be shipped as soon as the order is completed. Note: If you receive an error such as, "Unable to complete credit card payment," your card may be restricted by the issuing company. Please contact your card carrier. ・COD Please pay in cash upon delivery of your order. Service Charges for COD: Less than \10,000: \330 \10,000-29,999: \440 \30,000-99,999: \660
Payment period	・COD Please pay the Yamato delivery staff in cash upon delivery.
Return period	Please check goods on delivery. We offer free exchanges in the following cases. Please return the products to the shipping location within three days of delivery. ・The delivered product does not match the order.・Products are damaged or dirty. Note: Please refer to the product shipping confirmation email or the documentation enclosed with the product to determine the product's shipping location.
Return shipping fees	Please check goods on delivery. We offer free exchanges in the following cases. Please return the products to the shipping location within three days of delivery. ・The delivered product does not match the order.・Products are damaged or dirty. Note: Please refer to the product shipping confirmation email or the documentation enclosed with the product to determine the product's shipping location.

Ishimoto Sake Brewery Co., Ltd. (alcoholic beverage production license certificate: Niigata Alcoholic Beverage 1 (Certificate) No. 3; September 25, 2018)