Japan Act of Specified Commercial Transactions Notice

Dealer Ishimoto Sake Brewery Co., Ltd.
Sales Manager Naoki Yamada
Address 847-1 Kitayama, Konan-ku, Niigata-shi, Niigata Prefecture 950-0116
Telephone number 025-276-2028
Email address
Additional Fees (on top of cost of product)

【Shipping】
Orders are shipped from the nearest authorized Koshi no Kanbai distributor. Shipping charges are calculated based on weight, so please confirm the detailed shipping charges at the time of purchase.

Note: Orders to Okinawa Prefecture will be shipped from Kyushu.
Note: Regionally limited products will be shipped from the relevant region, so shipping fees may differ.
【Service Charges for COD】
Less than \10,000: \330
\10,000-29,999: \440
\30,000-99,999: \660
※If you wish to pay by cash on delivery, please note that this option is not available on our official online store. We apologize for the inconvenience and kindly ask you to contact us by phone for further details.
Request window You will not be able to request COD once your order is complete.
Defective goods Please check goods on delivery. We offer free exchanges in the following cases. Please return the products to the shipping location within three days of delivery. Please note that due to the special nature of our products, we cannot accept returns for any other reason, including customer preference.

・The delivered product does not match the order.
・Products are damaged or dirty.

Note: Please refer to the product shipping confirmation email or the documentation enclosed with the product to determine the product's shipping location.
Purchase quantity Limited-edition products are sold by reservation only.
Delivery period In principle, we will ship your order within three business days. If you specify a delivery date and time, your order will be delivered accordingly on the designated date.
However, we will contact you in case of delay due to unavailability of stock or during busy periods. Delivery will be made by Kuroneko Yamato.
Payment methods We accept the following payment methods.
·Credit cards, including VISA, MASTERCARD, DC, JCB, and American Express. Products will be shipped as soon as the order is completed.

Note: If you receive an error such as, "Unable to complete credit card payment," your card may be restricted by the issuing company. Please contact your card carrier.
・COD
Please pay in cash upon delivery of your order.
Service Charges for COD:
Less than \10,000: \330
\10,000-29,999: \440
\30,000-99,999: \660
※If you wish to pay by cash on delivery, please note that this option is not available on our official online store. We apologize for the inconvenience and kindly ask you to contact us by phone for further details.
Payment period ・COD
Please pay the Yamato delivery staff in cash upon delivery.
Return period Please check goods on delivery. We offer free exchanges in the following cases. Please return the products to the shipping location within three days of delivery.
・The delivered product does not match the order.・Products are damaged or dirty.
Note: Please refer to the product shipping confirmation email or the documentation enclosed with the product to determine the product's shipping location.
Return shipping fees Please check goods on delivery. We offer free exchanges in the following cases. Please return the products to the shipping location within three days of delivery.
・The delivered product does not match the order.・Products are damaged or dirty.
Note: Please refer to the product shipping confirmation email or the documentation enclosed with the product to determine the product's shipping location.


Ishimoto Sake Brewery Co., Ltd. (alcoholic beverage production license certificate: Niigata Alcoholic Beverage 1 (Certificate) No. 3; September 25, 2018)